How it works

First, we get to know your home. Then we take day-to-day coordination off your hands.

The service is built around continuity: one agreement, one contact and a clear way of working throughout the year.

A bright living room in a well-kept home
  1. 01

    A short conversation

    We discuss the location, the area of your house, other structures and full plot, and the property's particular features. We learn what you expect from ongoing care and whether Doctor House is right for you.

  2. 02

    Our first visit to your home

    We inspect the house and grounds, recording key systems, known defects and the tasks needing attention first.

  3. 03

    An annual agreement

    We confirm the areas, annual price, 50 included person-hours of routine work, service boundaries and communication arrangements. Both sides know the terms before signing.

  4. 04

    Ongoing care

    We carry out four scheduled inspections, keep your home's history in a private database and handle everyday requests through one contact.

  5. 05

    Responsibility for the result

    We find the right specialists, agree any separately charged materials or additional work, supervise the job and see the agreed task through to successful completion.

When something needs attention

You don't need to decide which specialist to find.

Tell Doctor House about the issue. We clarify what is needed, find the right specialists, oversee the work and take responsibility for the agreed result. If materials or work beyond the included 50 person-hours are needed, we agree the cost before any expense is incurred.

See membership pricing
A careful small tile repair